Measurement
Industry Benchmarks
Whether your 5% reply rate is good depends entirely on what you sell.
The problem this solves
You sent forty emails and got two replies. Is that good? You have no idea, because you have never run this before and every number on the internet is from a company with a sales team. So you cannot tell whether to change the message or send more of it.
What it does
Your reply rate, conversion rate and pipeline numbers are compared against the range for your product category. The point is not the score — it is knowing whether the fix is the message, the list, or nothing at all because you have simply not sent enough yet.
What you end up with
The output, not the description. This is what exists in your account after you use it.
- Your reply, demo and close rates set against the range for your category.
- A verdict on which lever to pull: the message, the list, or the volume.
- The sample size at which your number starts meaning anything.
How to use it
- 1
Pick your category
Developer tools, B2B SaaS, freelancer services, APIs, AI products and e-commerce each behave differently. A dev-tool reply rate is not a B2B SaaS reply rate.
- 2
Log activity honestly
Benchmarks against incomplete logs produce confident nonsense. The comparison says when your sample is too small to read.
- 3
Read the lever, not the score
Below range on replies with a healthy open rate is a message problem. Below range on both is usually a list problem.
Where to find it
In the app
Sign in and open /coaching — the coaching dashboard.
Included on Pro.
From your AI tool
Connect the MCP server and drive it from Claude, Cursor or ChatGPT:
get_metricsget_channel_performanceget_market_agility_benchmarks
Works with
Marketing Coach
A weekly plan built from your own journey data, not a generic checklist.
Execution Dashboard
What you did, what it produced, and whether this week beat last week.
Experiment Tracker
Write the hypothesis down first, or you will remember whichever result you preferred.
Read more on this
- SaaS Metrics for Early Founders: Only Four Actually Matter
- Sales Follow-Up Sequence: Where 80% of Replies Come From
Start with the industry benchmarks
It is one part of a guided 8-step route from a product nobody knows about to paying customers. See how the journey works, or compare what each plan includes.
Start free